Please read our Q&A if you have any doubts. Commonly asked questions are here.
•How long does it take to receive my orders?-1 to 3 business working days.
•Can I request for Self Collection? -Sure, meet up is available at Bukit Batok & Somerset MRT station with an additional $2. Please see Delivery Mode.
•Can I request to exchange for the items seems a bit different such as quality or colour tone or workmanship? -Sorry, but no. Please kindly read through our Products.
•Do you do wholesales?-Yes, all nationality are welcome. Please kindly contact Miss Jessica.
•Can I request for refund after payment made?-Sorry, no refund after payment made. Thank you for the understanding.
•Can sell me cheaper?-Sorry my dear, we have given you the best price. We earn very little only. Hoped for your understanding.
•Why is my parcel not here yet?- If you opt for normal postage, kindly note that Cotton Plush WILL NOT be responsible for the lost of parcel. Only Registered Postage can be tracked back.
•Can I reserve items?-Yes you can, but please note that reserve is only for 48hours. Everyone is entitled to 1 reserve of order only. *Please send in your order form to reserve.*
Still unsure? Enquiries at cottonplush@hotmail.com
